Privacy Policy

1. Information We Collect

When you browse our website, create an account, place an order, contact us, or submit a review, we may collect information such as:

• Name
• Email address
• Phone number
• Billing address
• Shipping and delivery address
• Order and purchase information
• Product reviews and ratings
• Information you provide when contacting customer support
• Technical information such as IP address, browser type, device information and website activity

We only request information that is reasonably necessary to provide and improve our services.

2. How We Use Your Information

We may use your information to:

• Process and deliver your orders
• Confirm and communicate about your orders
• Contact you regarding delivery or customer service
• Process payments through available payment providers
• Handle returns, refunds and complaints
• Provide customer support
• Improve our website, products and services
• Prevent fraud and misuse
• Maintain website security
• Display customer reviews where applicable
• Send promotional communications where permitted and where you have agreed to receive them

3. Payment Information

Payments may be processed through third-party payment providers.

ZeeZek does not intentionally request or store sensitive payment credentials such as complete card passwords or PINs through ordinary website communications.

Payment information may be processed by the relevant payment provider according to its own privacy and security policies.

4. Cookies

ZeeZek may use cookies and similar technologies to:

• Keep the website functioning properly
• Remember shopping cart information
• Understand how visitors use our website
• Improve website performance
• Provide relevant website features

You can control or disable cookies through your browser settings, although some website features may not function correctly as a result.

5. Sharing Information

We may share necessary customer information with trusted service providers when required to complete your order or provide our services.

For example, information may be shared with:

• Delivery and courier companies
• Payment providers
• Website hosting and technical service providers
• Customer-support service providers
• Authorities where disclosure is required by law

We do not sell your personal information as a business practice.

6. Data Security

We take reasonable technical and organizational measures to protect customer information against unauthorized access, misuse, loss or disclosure.

However, no method of transmission or electronic storage can be guaranteed to be completely secure.

7. Customer Reviews

If you submit a product review, the information you choose to display publicly may appear on the relevant product page or review section.

Please do not include sensitive personal information in a public review.

8. Third-Party Services

Our website may contain links to or use services operated by third parties. Their privacy practices are governed by their own policies.

We encourage customers to review the privacy policies of third-party services before providing information to them.

9. Your Privacy Choices and Rights

You may contact ZeeZek to:

• Ask about personal information we hold about you
• Request correction of inaccurate information
• Request deletion where legally and technically possible
• Ask questions about how your information is being used

Some information may need to be retained where required for legal, accounting, security or transaction-related purposes.

10. Children's Privacy

ZeeZek does not knowingly collect personal information from children where such collection is prohibited by applicable law.

If you believe that a child has provided personal information to us without appropriate authorization, please contact us so that we can review the matter and take appropriate action.

11. Data Retention

We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including processing orders, providing customer service, maintaining business records, preventing fraud, resolving disputes and complying with applicable legal requirements.

12. Changes to This Privacy Policy

ZeeZek may update this Privacy Policy from time to time. Changes will be posted on this page with an updated date.

We encourage customers to review this page periodically to stay informed about how we protect personal information.